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Information and Communication Coordinator - CSR

Date: 04-Jun-2021

Location: WACA, Benin

Company: Plan International



Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.


Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.


We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.


We have been building powerful partnerships for children for over 80 years and are now active in more than 70 countries.



The Information Management Coordinator will deploy, often at short notice, to support a CO respond to a particular emergency. They will develop the regular sitrep and disseminate. Responsible for supporting a CO analyse and report on the evolving crisis





The Central Sahel Region has suffered decades of violent conflict and climate change and has deteriorated further since 2016. The region has subsequently become one of the largest humanitarian crises worldwide with 13.4 million people in the three countries (one person in five)  now needing lifesaving assistance and protection; amongst whom are 7.4 million food insecure people (phase 3+), 888,000 severely malnourished children, 1.6 million internally displaced people (IDPs), and 291.000 refugees[1]. Donor interest is slowly increasing with an inter-ministerial pledging conference to have acted as a trigger for the larger institutional donors to make funding available thus a crucial opportunity to kick-start effective and concrete efforts to better protect populations affected by conflict especially women and girls and bring an end to the violence.


Women and girls of the Central Sahel experience some of the highest rates of recorded Gender-based violence in the world[2]. 76% of women and girls in Niger are married before the age of 18; Burkina Faso and Mali are also in the top 6 countries in terms of prevalence of child, early and forced marriage. In Burkina Faso, female genital mutilation (FGM) and child marriage have both increased with rising physical and food insecurity. In Mali, 1,443 cases of sexual violence were reported between January and August 2020, of which 13% were committed by armed groups. While evidence is currently limited, surveys have shown that across the Sahel, intimate partner violence (IPV), the most common form of GBV, has increased on average by almost 12% due to COVID-19, with child marriage, FGM, sexual exploitation and abuse, and trafficking also noted by experts as likely rising in the region because of the pandemic. This violence causes immediate harm and has intergenerational impacts; for instance, between January and August 2020, the GBV Sub Cluster in Mali reported nearly 100 children born as a result of rape.



Against this backdrop, Plan International is scaling up its responses in the three countries of Mali, Burkina Faso and Niger with a view maximize impact at scale for target communities.



Key Tasks


Coordination of Central Sahel Response communications

  • Support and coordinate country offices, NOs, and emergency, fundraising and advocacy staff in the emergencies response in line with global strategy and in ways that increase our ‘Visibility’ in traditional media, and engagement on social media
  • Ensure a timely pipeline of updated communications materials and information needed for communications, advocacy and fundraising outreach to ensure we achieve our ambitions to be ‘first in the media’.
  • Develop and produce global, multimedia content packages relating to our humanitarian work at key moments in the CSR
  • Support the Country Offices affected by coordinating media requests, anticipating communications needs, develop communications materials such as press releases, talking points, stories, backgrounders, social media and other materials as needed.
  • Deploy to the field when extra support is required to support broader media and communications work and offer capacity building and trainings
  • Brief RO and NOs on humanitarian communications messages when required
  • Engage with international media on news stories relating to Plan’s emergency and humanitarian work, including by developing content for use by media teams across the confederation, as a means of increasing our share of voice
  • Monitor Key Performance Indicators relating to global communications emergency response work, including by sharing best practice and lessons learnt following disasters, reporting on progress and results in the media and communications area to the wider confederation


Digital content management (approx. 20%)

  • Lead the maintenance of the Plan International website, including upgrading and development work needed to align with organizational evolution
  • Ensure the website is updated with the latest emergency information for the CSR
  • Lead Plan’s social media work, and ensure global consistency of messaging and accuracy of information in Plan’s communications materials and channels




  • Master’s degree (or a combination of a Bachelor’s degree and relevant experience) in journalism, communications, public relations or a related field
  • At least three years’ experience in media or public relations, preferably in an international setting;
  • Experience travelling, working or living in a developing country, preferably during an emergency or crisis
  • Experience in and demonstrated understanding of the field of international relief and development
  • Fluent written and spoken English and at least one other major language used by Plan International
  • Ability to act as a Plan spokesperson
  • Proven ability to produce corporate communications materials
  • Knowledge of Internet Content Management Systems
  • Additional technical skills are desirable, including knowledge of emerging media technologies and social media (Twitter, YouTube etc.); proficiency in design and photo/video editing programs such as Adobe Photoshop, Adobe InDesign, Final Cut Pro, etc.
  • Excellent written and spoken communications skills;
  • Flexible and adaptable;
  • Able to self-manage, work under pressure and meet deadlines;
  • Proactive and able to see the big picture;
  • Dynamic, creative and innovative;
  • Excellent interpersonal and team-building skills, and able to manage relationships across units;
  • Able to plan, organize and deliver results;
  • Committed to Plan’s vision and mission.




This position is opened for all applicants and females’ candidates are highly encouraged to apply. The successful candidate should be immediately available. To apply, click on the link below and send by June 15th 2021:


Your application should include:


  • A comprehensive cover letter
  • A comprehensive and clear CV that includes the contact of four (4) of your professional referees, one of whom should be your current employer.


Females’ candidates are highly encouraged to apply


Location: West and Central Africa

Type of Role: 1 Year FTC, renewable based on performance

Reports to:  Regional Head of Disaster Risk Management

Grade: D2

Language: French and English

Closing Date: 15th June  2021


A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy.


As an international child centred community development organisation, Plan International is fully committed to promoting the realisation of children's rights including their right to protection from violence and abuse. That means we have particular responsibilities to children that we come into contact with.


Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. We must not contribute in any way to harming or placing children at risk. 


Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. Our organisation is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.


We will provide equality of opportunity and will not tolerate discrimination on any grounds. We foster an organisational culture that embraces and exemplifies our commitment to gender equality, girls’ rights and inclusion while supporting staff to adopt good practice, positive attitudes and principles of gender equality and inclusion.