Operations Coordinator (People & Culture)

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

The Opportunity

We’re looking for an organised, proactive, and service‑driven Operations Coordinator to join our People & Culture team. In this role, you’ll help deliver a high‑quality, responsive HR operations service to colleagues and managers across the Global Hub (UK and Worldwide) and our International employees.

You’ll be involved in the full employee lifecycle — ensuring every touchpoint is accurate, timely, and aligned with our values. From issuing contracts and preparing onboarding documentation, to completing reference and pre‑employment checks, to maintaining high‑quality data and supporting payroll processes, your work will help create a seamless experience for all employees.

What You’ll Be Doing

• Preparing employment contracts, letters and employee documentation
• Conducting reference checks and coordinating pre‑employment screening
• Managing and updating employee data in the HRIS
• Producing reports, supporting audits and ensuring data integrity
• Delivering monthly payroll inputs for International Assignees and Global Hub UK colleagues
• Acting as the first point of contact for HR queries, providing clear and helpful advice
• Supporting both Global Hub and International staff with consistent, high-quality HR administrative support
• Contributing to cross-team projects to improve processes and enhance the employee experience

What You’ll Bring

 Strong organisational skills and attention to detail

• A customer‑focused approach, with the ability to respond proactively and professionally to a wide range of queries
• Experience in HR administration or operations (or a strong interest in building a career in this area)
• Confidence working with HR systems and handling sensitive data
• A collaborative mindset and enthusiasm for continuous improvement

Why Join Us?

You’ll be part of a supportive, dedicated People & Culture team committed to delivering excellent service across a truly global workforce. This role offers a chance to deepen your HR expertise, contribute to meaningful change initiatives, and grow your career in an organisation that values people, culture, and continuous learning.

Location: Global Hub, Woking, UK. We are mostly remote working, with annual team visits to the office in Woking. You must have the pre-existing right to live and work in the United Kingdom without restriction.

Type of Role: 12 month fixed term contract

Reports to: Head of Operations, People & Culture

Salary: circa £26,000 per annum

    Benefits include:            

• 25 days annual leave, additional office closure over Christmas
• Flexible and remote working
• Matched company pension contribution up to 7%
• Employee Assistance Programme

Closing Date: Sunday 29th March 2026 (UK midnight)

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.