Community Program Officer

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

The opportunity

• Collect and send timely communication items such as data, photos, response to sponsor gifts/letters, welcome greeting communication for processing and shipping. Data collection may be paper or digital.
• Ensure delivery of gifts to Sponsorship/families upon signature and Ensure that SC/families write their own response letters to the sponsor, if they are able to write
• Ensure 100% production and review of sponsorship communication items and questionnaires against expected quality and standards.
• Work with community leaders and community volunteers to facilitate the sponsorship production process; and Provide feedback and sponsorship training for resumes
• Notify SC/family in case of cancellation of SCs due to request for IH/NOs (unusable)
• Coordinate legal home visits of SC families for physical and well-being checks with Community Volunteers and submit summary reports of visits to immediate supervisor and respective program staff
• Responsible for checking relocated children and completing the SCCDR (Sponsored Child Communication Delay Report) form and submitting to the office.
• Notify the death and relocation of Sponsored Children to the immediate supervisor in a timely manner and in accordance with the Plan's internal guidelines.
• Handle other sponsorship related activities as requested by immediate supervisor.
• Ensure integration of sponsorship and program implementation

Click here to access the full Job Description: Community Program Officer

About You

• Bachelor's degree in Community Development Studies, Social Sciences and related fields
• Experience in grassroots level development work.
• Experience in emergency/relief programs will be an added advantage.
• Computer skills in Excel and Word.
• Must have a valid motorcycle license
• Good writing skills, including the ability to prepare logical, coherent and consistent documents;
• Ability to work under pressure and with agility;
• Ability to work effectively with a wide range of internal and external stakeholders;
• Strong facilitation and negotiation skills;
• Results oriented;
• Numbering and ability to interpret financial data;
• Fluency in Portuguese and Knowledge of Local Languages

Location: Nampula - Iluti

Type of Role: Permanent Contract

Reports to: Sponsorship Coordinator

Grade: 12, (Pay range 766.984,56MT a 952.118,76MT annual gross) Plan reserves the right to pay according to internal procedures

Closing Date: 31st January, 2025

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.