Head of IT - Southern Africa

Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. We support children’s rights from birth until they reach adulthood and we enable children to prepare for – and respond to – crises and adversity.

We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. In Zimbabwe, we have been building powerful partnerships for children for over 31 years. Plan International operates an equal opportunities policy and actively encourages diversity.

Job Description

Reporting to the Country Director (of the hosting country), the Head of IT for Southern Africa Plan International Countries will play a pivotal leadership role in driving the strategic direction, operational excellence, and continuous improvement of IT systems and services across Plan Mozambique, Plan Malawi, Plan Zambia, and Plan Zimbabwe. This role is critical in ensuring that all IT infrastructure and digital tools are robust, secure, and aligned with Plan International mission to advance children’s rights and equality for girls.

Key accountabilities

1. Strategic IT Leadership and Governance
2. Value for Money and ROI-Driven IT Investments
3. IT Service Management and Operational Excellence
4. Customer-Centric IT Culture
5. Shared Services Model Implementation
6. Regional Knowledge Hub and Replicability
7. Capacity Building and Talent Development

The individual

Desired skills and competencies for the role

• At least a Bachelor’s degree in Computer Science/Information Science or equivalent with 7 years’ experience of which 3 years is in management position.
• Relevant professional qualification and management courses will be advantageous
• IT technical skills in infrastructure and/or applications
• Understanding of Plan’s business processes and strategic objectives
• Proven knowledge of Microsoft Windows, SQL Server, Exchange server and communication Technologies.
• Database Administration skills
• Ability to understand and communicate context and opportunities for ICT in development and ICT innovation for programmes
• Project Management Skills
• Ability to communicate effectively and build high performance teams in support of achievement of organisational objectives.
• Experience in leading team, coaching and mentoring.
• Fluency in English both verbal and written;
• Portuguese language could be an added advantage;
• Numeracy and ability to interpret financial data;
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
• Proficient in computer skills and use of relevant software and other applications.

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Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

Interested candidates who meet the above requirements are required to submit their curriculum vitae & cover letter outlining their suitability for the position. A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This position is open to qualified candidates in Plan International

Type of role: Fixed Term Contract

Closing Date: 7 May 2025

Please note that Plan International will never send unsolicited emails requesting payment from candidates.