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Community Development Facilitator

Date: 20-Sep-2022

Location: Afar, Ethiopia

Company: Plan International

The Organisation


Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.


We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.


Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.


We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.


We have been building powerful partnerships for children for over 85 years, and are now active in more than 75 countries.

Responsible to handle communications between sponsored children, families and sponsorship unit to meet organizational standards including timeliness, content and quality

  • Collect and submit communication items timely such as data, photos, sponsor gift/letter response, welcome greeting communication for processing and dispatching. The data collection could be in hard copy or digital.
  • Ensure the delivery of gifts to SC/families against signature and Ensure that SC/family write their own response letters to sponsor if they are able to write
  • Ensure the production and 100% review of sponsorship communication items and questionnaires against the expected quality and standards.
  • Work with Community leaders and Community Volunteers to facilitate sponsorship production process; and Provide feedback and sponsorship trainings to CVs
  • Timely and quality production of sponsorship communication items as per the to-do-list and production schedules produced by the Sponsorship and Communication Department
  • Review reasons of cancellations, ensures truthfulness and completeness of information; and timely preparation of new or sibling replacements after cancellation; 
  • Notify SC/family in case of the SCs cancellation due to request by IH/NOs (unusable)
  • Coordinate statutory SC family home visits for physical and wellbeing verification with Community Volunteers and submit visit summary reports to immediate supervisor and respective program staff
  • Make physical verification of SC/family to 20% of Sponsored Children for verification of data collected and follow-up purposes.
  • Responsible for verification of relocated children and completion of SCCDR (sponsored child communication delay report) form and submit to office.
  • Notify death and relocation of Sponsored Children to immediate supervisor in a timely way and as per Plan’s internal guideline.
  • Attend to inquiries about sponsored children as requested by immediate supervisor
  • Facilitate the production of the regular and corporate sponsorship communications in a given community in collaboration with the assigned team;
  • Maintain content and proper arrangement of Sponsored Children files at respective community as per the standard requirement
  • Handle other sponsorship related activities as requested by immediate supervisor.

Facilitate implementation of Plan’s program/projects in the SC communities in collaboration with program department, communities, local government and stakeholders

  • Ensure the integration of sponsorship and program implementation
  • Facilitate, mobilize and support communities and children’s engagement in the planning, implementation, monitoring and evaluation of Plan’s programs and projects at village level
  • Plan’s representation at the grassroots/community level by facilitating the implementation of programs and projects; and mobilizing community on Plan’s programs and projects
  • Facilitate and establish smooth working relationships between Plan, sponsored children, families, community leadership, government extension staff and other stakeholders at district and village levels
  • Community orientation on Safeguarding Children & Young People policy and reporting and responding guidelines
  • Take part in beneficiary selection processes, including to facilitating and ensuring the inclusion of children with disabilities, sponsored children, girls/women
  • Serve as a point person at community/village level in any partner managed events to maximize Plan’s visibility, including participation in community meetings
  • Forward concerns and inquiries from the community to immediate supervisor in relation to development needs and provide feedback to the community.
  • Regularly inform Sponsorship and Program Staff at the Program Areas, with regards to any changes, developments, success stories etc.
  • Prepare and submit progress reports properly and timely
  • Perform other duties as requested by the immediate supervisor

Handle medical cases of sponsored children by notifying & updates sponsorship unit

  • Notify medical cases of sponsored children to immediate supervisor
  • Update progress on the health conditions of sponsored children receiving treatment.

Responsible to facilitate and handle sponsor visits to sponsored children and ensure are done properly at community level

  • Handle sponsor’s pre-visit arrangements of respective sponsored children and families and accompany sponsor’s visit as required.
  • Report any unannounced visit to immediate supervisor.

Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)

Leadership and BUSINESS management COMPETENCIES


  • Courageous in taking a lead, focused on Plan International's purpose and making the most effective contribution within my own work context.
  • Behave in line with our values and safeguarding practices, inside and outside work.
  • Challenge own attitudes, unconscious bias and behavior and speaks up when they see wrong doing, especially by those who use their power over others to create fear or abuse.
  • Understand and adhere to the policies, processes, practices and standards relevant to own work and keeps their knowledge and skills up to date.
  • Honest and efficient in use of resources, including own time.
  • Take responsibility for own performance and development: reflecting; seeking and listening to feedback; learning from mistakes; finding people or resources to help them learn.
  • Constructive and optimistic in facing setbacks, challenges and change, using own initiative to analyze issues and improve things.
  • Good team player, communicating effectively and being open and supportive towards those around them.


  • Understanding relevant sectoral context including how the sector operates in terms of funding and governance and awareness of Plan’s purpose, values, and global strategy
  • Managing legal and reputational risk including risk assessment, communication, risk management and reporting in full compliance with risk-related standards, including in areas such as Child and Youth Safeguarding and Protection, Gender equality and inclusion, Counter Fraud, Safety and Security
  • Managing people and information including skills in assessment and coaching, evidence-based management, communication skills, both speaking and writing, and digital working, including personal digital skills

Technical expertise, skills and knowledge


Qualifications/ experience essential:

  • Technical and Vocational Training School (10 + 3) graduate in Community Development studies, Social work and related with 5 years of experience. Or first degree in the above fields or equivalent with zero year experience.
  • Minimum of 2 years extensive experience in development work at grassroots level.
  • Experience in emergence/relief programs will be an added advantage.
  • Computer literacy in Excel and Word.
  • Must hold a valid motorcycle license

Qualifications/ experience desirable:

Languages required

  • Fluency in English language is essential
  • In addition to Amharic, Knowledge of Local Languages is a desirable





Plan International’s Values in Practice

We are open and accountable

We create a climate of trust inside and outside the organization by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.

We strive for lasting impact

We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.

We work well together

We succeed by working effectively with others, inside and outside the organization, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.

We are inclusive and empowering

We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.


Location: Afar 

Type of Role: Community Development Facliltator 

Reports to: Sponsorship Coordinator 

Grade: C1

Closing Date:29-Sep-2022


Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.


We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.


Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.


We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.


Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.


A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.